Andreas Olofstam
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Articles
Recent activity by Andreas Olofstam-
How to optimize the catch a lot
It is essential to ensure that the device is not exposed to cold temperatures. Cold environments can negatively impact the performance and lifespan of electronic devices. When devices are subject...
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Postpone payment
In order to defer your payment, there are specific criteria that must be met. Firstly, it is essential that you have been a customer for a minimum of one year. This requirement ensures that we ha...
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How do I read my invoice
The initial section of the document is dedicated to displaying the various billing items. This part provides a comprehensive list of all the charges incurred, detailing each item individually. It...
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How to understand CX Trend 2
Introduction to CX Trend 2 Consumer confidence in AI agents hinges on how engaging, friendly, and human-like these agents become Year after year, AI agents—powered by generative AI—are becoming mor...
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Introductions to CX Trends 1
Trend 1 Driven by AI copilot success, companies are racing to adopt autonomous service for next- level interactions AI copilots? They’re a win-win. Agents love them—and the time they free up to f...
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What is CX Trend 5
In a world of AI-driven experiences, personalization yields enterprise customer loyalty like never before. AI has upped the ante for consumers’ expectations of loyalty. Attuned to these expectation...
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What is CX Trend 4
Voice AI, with its natural language capabilities, helps enterprise consumers feel heard across all touchpoints. Voice AI can help enterprises eliminate frustration across digital interactions and o...
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What is CX Trend number 3
Personal AI assistant popularity prompts enterprises to prepare for a future where assistants take the lead. Consumers are eager to delegate tasks like tracking orders and initiating returns to the...
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What is CX Trend number 2
Consumer confidence in enterprise AI agents hinges on how engaging, friendly, and human-like these agents become. Operating as an extension of a customer service team, AI agents should fully embody...
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What is CX Trend number 1
AI copilots have enabled enterprise agents to handle more tickets efficiently, reducing the need to escalate or transfer between departments. Now, forward-thinking enterprises are ready for what’s ...