I got the wrong item

Begin by logging into the system or the application using your credentials. Ensure that you have a stable internet connection to avoid any interruptions during the process.

Once you are logged in, navigate to the section specifically designated for returns. This section is typically found in the main menu or under your account settings. Take your time to locate it as it is crucial for initiating the return process.

After you have found the returns section, you will need to select the reason for your return. In this case, you should choose the option that indicates you received the wrong item. This step is important as it helps the system understand the specific issue with your order.

Next, you will be required to input the product ID along with the shipping ID. These identifiers are essential for accurately tracking the item you wish to return. Make sure to double-check these numbers to avoid any errors that could delay the return process.

Upon entering the correct information, the system will generate a return label for you. This label will be printed automatically, and you should attach it to the package containing the wrong item. Ensure that the label is securely affixed to avoid any issues during shipping.

Finally, send the package with the wrong item back to the designated return address. Follow any additional instructions provided by the system or the application to complete the return process smoothly. Your cooperation in returning the incorrect item will help in resolving the issue promptly.