What is your return policy?

We understand that sometimes a purchase may not meet your expectations, and we want to make the return process as smooth as possible for you. Therefore, we allow returns within one week from the date of purchase. However, please ensure that the following conditions are met to qualify for a return:

Firstly, the items must be in their original condition. This means that there should be no damage to the products, and clothing items must not have been worn. We cannot accept returns for items that show signs of wear and tear, as we aim to provide all our customers with high-quality, unused products.

Secondly, the items must be returned in their original packaging. This helps us to process the return efficiently and ensures that the items are protected during transit. The original packaging also helps us to verify the authenticity of the products being returned.

Additionally, you must provide proof of purchase. This could be a receipt, an order confirmation email, or any other documentation that shows you purchased the item from us. Proof of purchase is essential for us to validate the return and process any refunds or exchanges.

Lastly, please use a return label provided by us. This label ensures that the return is sent to the correct address and allows us to track the return shipment. If you do not have a return label, please contact our customer service team, and they will be happy to assist you.

We appreciate your understanding and cooperation in following these guidelines. If you have any questions or need further assistance with your return, please do not hesitate to reach out to our customer service team.